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Ombudsman Office

Justice Policy Series, Part 1: Access to Justice

Open Government Partnership, Joseph Foti, Jessica Hickle, Maha Jweied,

The Open Government Partnership (OGP) provides an opportunity for government and civil society reformers to make government more transparent, participatory, and accountable. Working together, government and civil society co-create two-year action plans with concrete commitments across a broad range of issues that are then monitored by OGP’s Independent Reporting Mechanism (IRM). Until recently, access to…

Guía para Trabajadores Comunitarios Cómo Documentar la Nacionalidad y Otras Formas de Identidad Jurídica

Namati y Open Society Justice Initiative, en cooperación con UNHCR,

Actualmente, 1.100 millones de personas en el mundo no cuentan con documentos que acrediten su identidad legal. Sin esto, no pueden votar, acceder a atención de la salud o ir a la escuela, y se exponen al riesgo de ser apátridas. Puede haber comunidades enteras—sobre todo de sectores de bajos recursos y miembros de minorías—sin…

Children’s Right to Early Education in the City of Buenos Aires: A Case Study on ACIJ’s Class Action

Fernando Basch,

Through a complex litigation strategy that involved freedom of information requests, budget analysis, and media dissemination, the Civil Association for Equality and Justice (Asociación Civil por la Igualdad y la Justicia, or ACIJ) pressured the formerly reluctant government of the city of Buenos Aires, Argentina, to acknowledge a legitimate unsatisfied claim related to school vacancies for initial-level education…

Citizen Initiative for Freedom of Information in Guatemala Citizen Action

Edgar Alfredo Pape -Yalibat,

Fifteen Guatemalan civil society organizations joined together to form a Citizens’ Observatory. Its purpose is to initiate processes and activities that strengthen the democratic capacity to exercise the right to freedom of access to government information and to hold public officials accountable for their administrative actions. Structurally, the Observatory is a voluntary, multistakeholder council that…

Improving Child Welfare through a Children’s Ombudsman

Richard S Bearup, Vincent J Palusci,

Objective: This report examines the changes in a child welfare system created by establishing an ombudsman’s office to investigate complaints regarding children in the foster care, adoption, and child protection systems. Method: Serving as a complaint office, the Michigan Office of Children’s Ombudsman investigated 443 cases involving 820 children during its first 18 months of…

The Relationship between Ombudsman, Government, and Citizens: A Survey Analysis

Steven Van Roosbroek, Steven Van de Walle,

Since the 1960s, ombudsmanship has become increasingly popular. Although there is a great deal of literature on ombudsmen, existing research rarely focuses on the people who actually use the ombudsman’s services. This article examines those who seek the help of ombudsmen in Belgium, and asks whether ombudsmen’s intervention has a noticeable effect on citizens’ confidence…

Advocacy: Justice and the SDGs

TAP Network,

Advocacy: Justice and the SDGs is a toolkit is for civil society, activists, and policy practitioners who are working to promote legal empowerment and access to justice. From now until 2030, governments will be working to achieve the SDGs and Goal 16’s promise to provide “access to justice for all”. The SDGs provide a tactically…

Can Public Feedback Enhance Public Accountability? Experiences with Citizen Report Cards

Dr. Gopakumar K Thampi,

Emergent narratives in the domain of public accountability increasingly point to the role of user feedback in demanding and catalyzing responsiveness and accountability from providers of public utilities. Faced with very few exit options, users of public utilities are finding creative use of voice mechanisms to effectively highlight critical issues and bring in reforms. One such tool is…

Myanmar faces fresh hurdle in land rights and justice

Posted by Caitlin Pierce in Land & Natural Resources

Download Namati’s report Returns of Grabbed Land in Myanmar: Progress After Two Years (in English or Burmese) UMyint Tun was working in his field in Sagaing when four officers pulled up in a military jeep with the bad news: his land now belonged to the government. He could no longer farm it. This was April…