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Child Helpline Cambodia (CHC)

Child Helpline Cambodia (CHC) was established in 2009. Its vision is "children and youth in Cambodia grow up free from violence, abuse and exploitation within a comprehensive child protection system".



Presence in: Cambodia
Focus: Children's Rights, Criminal Justice, Ethnic / Religious Minorities' Rights, Gender-based violence, LGBTQI+ Rights, Protection & Safety, Women's Rights

Child Helpline Cambodia (CHC) promotes child rights and build opportunities for children and youth protection through professional phone counseling, educational and issues-based information service, legal assistance and connecting children and young people to access psycho-social support and essential services with appropriate partners. Through counseling and educational/issued based information sharing on the free helpline telephone 1280 and its online/digital tech tool platform, i.e., social media and SMS, CHC empowers children, young people and their families to make informed decision and CHC will contact its allied system/duty bearers such as local authorities/police to intervene on behalf of the clients when there is an emergency or life of a child or young person is at risk. CHC has provided free legal assistance package and humanitarian assistance package to children and young people as well as women and girls, victims of violence, abuse and exploitation across Cambodia in response to COVID-19 pandemic and economic downturn, which affects poor Cambodian people especially the most vulnerable, marginalized and hard to reach segment of the population living in remote areas.

There are high volumes of calls and online contacts that CHC receives each month. CHC has also had its phone counselor team to monitor online abuse, violence and exploitation on social media, i.e. Facebook and operates online question and answer platform to deliver counseling and educational/issues-based information service 24/7.

People Associated With This Organization

Sok Phay Sean

Cambodia  
Child Helpline Cambodia (CHC)
Joined May 2022
Interests: Children's Rights, Gender-based violence, Protection & Safety, Women's Rights
My name is Sean Sok Phay. I graduated with a Bachelor Degree of Education in English and a Master Degree in International Relations. In 2002, I joined a coalition of women rights to lobby for the legislation of domestic violence law. The law was passed by the National Assembly In 2005. In 2007, I organized a human trafficking research to Taiwan. I approached the legislators to assist in communication with Taiwan’s Ministry of Foreign Affairs for the arrangement of the meeting between NGO leaders and the Taiwanese officials. The meeting was held at the Ministry of Foreign Affairs in Taiwan in April 2007. The issue of trafficking in Cambodian girls was raised for the attention of the Taiwanese officials. The research finding was released and submitted to the Cambodian government for consideration of cracking down trafficking in Cambodian girls to Taiwan. In 2008, the Cambodian government released an instruction to crack down the crime of trafficking in Cambodian girls to Taiwan through false marriage and issued a sub-decree strengthening the enforcement of the procedure of marriage between Cambodians and foreigners.
In 2007, I was awarded the ASEAN Graduate Scholarship to pursue a Master Degree of International Relations in Singapore. In late 2009, I returned to work in Cambodia with The Asia Foundation, where I was successful in lobbying the government to approve the Policy and Minimum Standard for the Protection of the Rights of Victims of Human Trafficking. In April 2010, I led a team of 11 NGOs to advocate for a free Child Helpline phone for children. It’s very successful as the Ministry of Posts and Telecommunication offered the free phone 1280 for children. Today the Child Helpline service is serving over 4,500 children and youth monthly across Cambodia. I'm now working as the Executive Direct at Child Helpline Cambodia.
Sok Phay Sean is the network champion (main point of contact) for Child Helpline Cambodia (CHC).

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