Chicuque Rural Hospital is a reference health facility for Maxixe District and the 2nd largest health facility in Inhambane Province, Mozambique. Since September 2017, community members were complaining about the lack of privacy in the health facility due to inadequate space for consultations.
According to the community, it was common for two providers to attend to patients in the same room simultaneously. This situation caused a number of patients to leave the health facility without receiving care to because they were afraid to talk about their own health in the presence of people who sometimes were from the same community.
“… Whenever I met someone in the room, I was ashamed to say what I had and how I felt … I had sores on my sexual organs but preferred to say instead that I felt headaches and go to another health center to be attended to… My health was steadily getting worse, and I spent a lot of money on transport.”
– Female patient, 37 years old, Chicuque Rural Hospital
The community and the health committee, with the support of Namati’s health advocate, met with the head of the triage department, who acknowledged the challenge but recommended that it be sent to the management of the health facility. Subsequently, the health advocate and committee members met with the director of Chicuque Rural Hospital, who promised to seek a solution.
The management of the health facility identified an existing space that was not in use in order to provide privacy during patient consultations. The room was rehabilitated and equipped within one month. At the same time, efforts were made to sensitize providers on the importance of respecting privacy in order to ensure the community’s trust in the health system.
“When the Director said that we had another room for consultations it was a relief for us… because almost every day we were receiving complaints about privacy.”
– Maria Francisco, 48 years old, member of healthcommittee, Chicuque Rural Hospital
Last updated January 30, 2013.
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Last updated: May 25, 2018
This Policy describes our privacy practices and sets out your obligations and ours with respect to your use of the Site and the Forum. This Policy applies only to the Site and the Forum and does not necessarily apply to our offline collection of information.
Namati may collect and retain two types of information about Site and Forum visitors: (i) personal information that individual visitors voluntarily provide when interacting on the Site or Forum or on certain other occasions (such as via forms or in emails); and (ii) tracking data, which is data that is automatically collected from every Site and Forum visitor as they use and browse the site.
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Our use of your Information involves various forms of communication with you, including:
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We retain the right to transfer or assign all information pursuant to a merger, purchase or other transaction relating to Namati or our assets.
The current list of third-party service providers we use include:
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Your Information is stored on Digital Ocean servers in New York, USA.
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The Forum uses data about your posts and other activity to make automated decisions about whether your posts are spam.
The Forum may also use data about your posts and activity to award you badges and calculate a trust level for your account. Your trust level may affect how you can participate in the Forum, such as whether you can upload images, as well as give you access to moderation and management powers in the Forum. Your trust level, therefore, reflects Forum administrators’ confidence in you, and their willingness to delegate community management functions, like moderation.
From time to time, we may email users of the Site or the Forum information regarding important developments affecting Namati and/or the Global Legal Empowerment Network. We may also email users on occasion regarding the Site or the Forum. Such emails may be sent to users of the Site or Forum even if they have not requested to receive any communication from us.
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Because Namati is concerned about the privacy protection of children who access the Internet, we comply with the Children’s Online Privacy Protection Act (COPPA). Accordingly, the Site and Forum are not intended for use by anyone under the age of 13, and we do not knowingly collect information from anyone under 13 years of age without the consent of a parent or guardian.
We reserve the right to disclose any information to comply with any law, regulation, decree, judgment, order, subpoena or any other governmental order (“Order”) without any obligation to contest or verify the accuracy of such Order.
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The section titles in this Policy are for convenience only and have no legal or contractual effect.
The Site, the Forum, and any third party services they use, may be subject to additional terms and conditions regarding privacy and use of information. Your use of the Site and the Forum is subject to those terms and conditions, which are incorporated into this Policy by reference. In the event of an inconsistency between this Policy and any additional posted conditions, the provisions of the additional conditions shall control.
We may need to change the Policy from time to time in order to address new issues and to reflect changes on the Site or in the law. We reserve the right to revise or make any changes to the Policy, and your continued use of the Site subsequent to any changes to this Policy will mean that you agree to and accept such changes. You can tell if the Policy has been updated by checking the last revised date posted on the top of this page.
You can also access, remove, update or correct your information, and raise any questions or concerns regarding the Site or the Policy, by emailing firstname.lastname@example.org, or mailing:
Namati Data Protection Officer
1616 P Street NW, Suite 101
Washington, DC 20036, USA
If you live in a country which has adopted the General Data Protection Regulation (EU; 2016/679), you have a right to lodge a complaint with your relevant supervisory authority about this policy and its application.
The Policy was updated in May 2018 to comply with the General Data Protection Regulations.