An Interview with Nomboniso Nangu Maqubela
Nomboniso Nangu Maqubela is the Interim National Coordinator for the National Alliance for the Development of Community Advice Offices (NADCAO), based in South Africa. Currently, NADCAO is working to ensure that paralegals, also known as community advisers, are recognized formally in South Africa’s forthcoming Legal Practice Bill. In the excerpts from her extended interview below, Nomboniso explains why she believes justice is not an issue for lawyers alone.
“RECOGNITION OF COMMUNITY-BASED PARALEGALS has been a work in progress in South Africa since 1998. The first document that came out was a Legal Services Charter that recognized all providers of legal services in South Africa. This included community-based paralegals, legal professionals like advocates and lawyers, and other stakeholders that work within the legal services sector.
In 2009, the Legal Practice Bill was put in the public domain, and at that time it definitely regulated the work of all legal services, including community-based paralegals. There was an entire chapter dedicated to the work of community-based paralegals in that draft working bill.
The work of community-based paralegals is complementary to all other providers of legal services in South Africa.
In 2012, the Ministry of Justice published a Legal Practice Bill that excludes community-based paralegals and focuses primarily on the transformation of the legal profession, which means lawyers and advocates. The argument is that the bill that they are putting forward is not meant to regulate legal services, but rather to regulate the legal profession, which is just one service provider within the legal services sector.
Essentially, the government is opting for a separate regulatory framework for community-based paralegals.
But the work of community-based paralegals is complementary to all other providers of legal services in South Africa. They refer matters for litigation to lawyers, they work with a number of institutions that support their work, they do the primary spinning of the work, they take the initial steps of defining the issue, and they work through the system and define important stakeholders.
The recognition of government and other legal service providers would make their work that much more effective, and would provide clear guidelines on where and how paralegal services should be delivered.
The inclusion of the community-based paralegal in the legal services framework would ensure that paralegals interact effectively with the entire justice system, so that at all times the institution is permanent, the community member can access it, the services are regulated, and everybody understands what those services are.
For the government of South Africa not to recognize the importance of the work, and the impact of that work on the lives of communities in South Africa, is actually a crime in itself.
NADCAO is concerned about the sustainability of the community advice offices and the community-based paralegals that work in those advice offices. The inclusion of the community-based paralegal in the legal services framework would ensure that the work of the community-based paralegal is institutionalized, recognized, and supported by government.
NADCAO, working with the provincial forum leadership, is looking at the implications of the Bill for the legal services sector and preparing a brief for the portfolio committee on the implications of the Bill on the work of community-based paralegals in South Africa.
NADCAO continues to engage with community-based paralegals to understand their views on this matter, to ensure that the submission to the Department of Justice is informed by the community-based paralegals who actually work in the Community Advice Offices and provide these primary services that are so essential for these poor and marginalized communities.
Community-based paralegals work with communities and have relationships with those communities that they’ve built over twenty years. For the government of South Africa not to recognize the importance of the work, and the impact of that work on the lives of communities in South Africa, is actually a crime in itself.”
-Nomboniso Nangu Maqubela, as told to Bremen Donovan
Click here to watch other conversations in the series.
Last updated January 30, 2013.
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Last updated: July 25, 2022
Welcome to the namati.org website (the “Site”) and the Legal Empowerment Network Forum (the “Forum”) operated by Namati, Inc., a Delaware corporation (“Namati”, “we”, “us” or “our”). We share your concern about the protection of your personal information online.
This Policy describes our privacy practices and sets out your obligations and ours with respect to your use of the Site and the Forum. This Policy applies only to the Site and the Forum and does not necessarily apply to our offline collection of information.
Namati may collect and retain two types of information about Site and Forum visitors: (i) personal information that individual visitors voluntarily provide when interacting on the Site or Forum or on certain other occasions (such as via forms or in emails); and (ii) tracking data, which is data that is automatically collected from every Site and Forum visitor as they use and browse the site.
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Your Information is stored on Digital Ocean servers in New York, USA, and WPengine servers located in Texas, USA. When you provide personal information to us, we request your consent to transfer that personal information to the USA. The USA does not have an adequacy decision from the European Commission, which means that the Commission has not determined that the laws of the USA provide adequate protection for personal information. Although the laws of the USA do not provide legal protection that is equivalent to the EU GDPR, we safeguard your personal information by treating it in accordance with this Policy. We take appropriate steps to protect your privacy and implement reasonable security measures to protect your personal information in storage. We use secure transmission methods to collect personal data through our website. We also enter into contracts with our data processors that require them to treat personal information in a manner that is consistent with this Policy.
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Namati is concerned about the privacy protection of children who access the Internet and this website is not intended for children and we do not knowingly collect data relating to children. Accordingly, the Site and Forum are not intended for use by anyone under the age of 16, and we do not knowingly collect information from anyone under 16 years of age without the consent of a parent or guardian.
We reserve the right to disclose any information to comply with any law, regulation, decree, judgment, order, subpoena or any other governmental order (“Order”) without any obligation to contest or verify the accuracy of such Order.
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The section titles in this Policy are for convenience only and have no legal or contractual effect. The Site, the Learning Site, the Forum, and any third-party services they use, may be subject to additional terms and conditions regarding privacy and use of information. Your use of the Site and the Forum is subject to those terms and conditions, which are incorporated into this Policy by reference. In the event of an inconsistency between this Policy and any additional posted conditions, the provisions of the additional conditions shall control.
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You can also access, remove, update or correct your information, and raise any questions or concerns regarding the Site or the Policy, by emailing email@example.com, or mailing:
Namati Data Protection Officer
1616 P Street NW, Suite 101
Washington, DC 20036, USA
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
You have the right to:
Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it has an impact on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
If you live in an EEA Member State, all of which have adopted the EU GDPR and national , you have a right to lodge a complaint with your relevant supervisory authority about this policy and its application. The European Commission has a list of EU national data protection authorities here:
If you live in the United Kingdom, you have a right to lodge a complaint with your relevant supervisory authority, the ICO, about this policy and its application:
The Policy was updated in July 2022 to comply with the General Data Protection Regulations.