Davide de Conceição is a Namati health advocate in Mozambique, supporting a busy facility in Inhambane Province. In 2016, he began hearing complaints from elderly patients about the lack of courtesy and respect they were shown during their clinic visits. Ministry of Health policy states that elderly patients should receive priority attention at health facilities, and should not be subjected long waits to be seen, but the patients Davide spoke with reported being neglected, even mistreated.
71-year-old Rosita was one such patient. “We were not treated well,” she says.
“We were forgotten. I would leave my home at 4:30 a.m. to arrive at the health center by six, but often I waited until 11 to be seen. They had no respect for old people. They would say to us, ‘You’re practically dead. Why are you here? You’re just taking up space.'”
Davide observed first-hand this lack of adherence to the Ministry of Health policy and knew the risks to patient health it posed. Long lines and poor treatment can make patients like Rosita significantly less likely to return to health facilities in the future.
Working alongside members of the village health committee, Davide began a campaign to sensitize health workers to the needs of their elderly patients and the health risks of ignoring them. They also focused on raising rights awareness through door-to-door home visits and regular group educational talks at health facilities and in communities.
Additionally, Davide and the health committee advocated for a crucial change to the health center waiting area–a bench designated exclusively for elderly patients and those who are gravely ill. This simple resolution helps ensure priority patients are easily identifiable to the busy clinic staff so that patients like Rosita can get the care they deserve.
The leadership of the health facility liked the bench idea so much, they took the initiative to inform a nearby health center under their supervision that it should institute the same practice.
Last updated January 30, 2013.
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Last updated: May 25, 2018
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The Forum uses data about your posts and other activity to make automated decisions about whether your posts are spam.
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From time to time, we may email users of the Site or the Forum information regarding important developments affecting Namati and/or the Global Legal Empowerment Network. We may also email users on occasion regarding the Site or the Forum. Such emails may be sent to users of the Site or Forum even if they have not requested to receive any communication from us.
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Because Namati is concerned about the privacy protection of children who access the Internet, we comply with the Children’s Online Privacy Protection Act (COPPA). Accordingly, the Site and Forum are not intended for use by anyone under the age of 13, and we do not knowingly collect information from anyone under 13 years of age without the consent of a parent or guardian.
We reserve the right to disclose any information to comply with any law, regulation, decree, judgment, order, subpoena or any other governmental order (“Order”) without any obligation to contest or verify the accuracy of such Order.
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The section titles in this Policy are for convenience only and have no legal or contractual effect.
The Site, the Forum, and any third party services they use, may be subject to additional terms and conditions regarding privacy and use of information. Your use of the Site and the Forum is subject to those terms and conditions, which are incorporated into this Policy by reference. In the event of an inconsistency between this Policy and any additional posted conditions, the provisions of the additional conditions shall control.
We may need to change the Policy from time to time in order to address new issues and to reflect changes on the Site or in the law. We reserve the right to revise or make any changes to the Policy, and your continued use of the Site subsequent to any changes to this Policy will mean that you agree to and accept such changes. You can tell if the Policy has been updated by checking the last revised date posted on the top of this page.
You can also access, remove, update or correct your information, and raise any questions or concerns regarding the Site or the Policy, by emailing firstname.lastname@example.org, or mailing:
Namati Data Protection Officer
1616 P Street NW, Suite 101
Washington, DC 20036, USA
If you live in a country which has adopted the General Data Protection Regulation (EU; 2016/679), you have a right to lodge a complaint with your relevant supervisory authority about this policy and its application.
The Policy was updated in May 2018 to comply with the General Data Protection Regulations.